At CITY, we take pride in our dedicated team members who bring expertise and passion to their work every day. One such team member is Margaret Leach, Production Supervisor for CITY Healthcare. With over 25 years in the laundry industry, Margaret’s journey is a testament to hard work, adaptability, and a true commitment to excellence.
A Journey Through the Laundry Industry
Margaret began her laundry career as a shirt presser for a national laundry provider. Over the years, she took on leadership roles, including team leader in the garment sort system and supervisor for the garment department. After 20 years, she transitioned to local and family owned healthcare laundry, where she thrived for five years before CITY Healthcare acquired the company on 2022.
The transition to CITY was seamless for Margaret, as she said the CITY leadership was supportive and forward-thinking.
A Day in the Life of a Production Supervisor
Margaret’s day starts early—checking emails, ensuring all employees are present, and addressing any customer concerns. She plays a hands-on role in operations, overseeing the wash isle and ensuring everything runs smoothly on the production floor.
“If an employee has an obstacle, I’m here to help with whatever they need,” Margaret says. According to Margaret, her leadership style is built on support and teamwork, fostering an environment where employees feel valued and heard.
The Value of a Family-Owned Business
Having worked in both corporate and family-owned environments, Margaret appreciates the difference at CITY. “I feel like they treat their employees better. You’re not just a number,” she says. CITY’s investment in new equipment such as a tunnel washer, new lighting, and new dryers and future improvements reinforces her confidence in the company’s commitment to its people.
“It’s a great place to work,” she says. “The benefits are great, they truly care about their people, and we actually have fun at work. The employees are wonderful, and everyone gets along.”
For those just starting at CITY, she offers this advice: “Give it your best. Learn as much as you can. The more you know, the more you grow.”
Margaret Leach’s story is one of dedication, growth, and leadership. She has made a lasting impact on the laundry industry and continues to inspire those around her. With her passion for teamwork and commitment to excellence, she embodies the values that make CITY a great place to work.