Some people think sales is all about closing the deal. For James Keller, a Sales Representative at CITY, it has always been about something else: building relationships. He treats every customer like they are important, taking the time to genuinely understand their business before anything else. “I love making new professional and personal relationships,” he … Read more
At CITY, growth isn’t only about welcoming new customers. It’s also about finding new ways to support the customers we already serve. That’s where Teagan Tressel, CITY’s Business Development Representative (BDR), comes in. As a BDR, Teagan focuses on strengthening relationships with current customers and identifying additional ways CITY can support their businesses. Her days … Read more
For 20 years, Dennis Nuss has done the quiet, consistent work that keeps customers coming back: showing up, paying attention, and treating every stop like it matters. CITY Laundering is proud to celebrate Dennis Nuss, Route Service Representative, on two decades with the company. Before becoming the dedicated RSR for Route 18, Dennis spent many … Read more
Some careers are built on a single lucky break. Eric’s was built on family, patience, and two decades of showing up to solve whatever the day put in front of him. This month, CITY Laundering Co is proud to celebrate Eric Mast for 20 years with the company. For Eric, CITY was practically home before … Read more
A commercial laundry can only be as dependable as the equipment behind it. Clean uniforms, on-time delivery, and consistent quality do not happen by accident. They happen because the right people are keeping the entire operation running, often without much fanfare. Colin Wetlaufer, President of CITY Laundering Co., believes maintenance is one of the most … Read more
As CITY reflects on a strong year of customer renewals, it is only fitting to recognize someone who has spent decades proving what long-term relationships, consistency, and service truly look like. Randy Jipson, Route Supervisor at CITY Laundering Co., just hit 25 years with the company. “A family-owned business takes it to the next level,” … Read more
CITY is hiring sales and service professionals who want more than “a job.” Some companies talk about growth. Others build a culture where growth is the expectation—because the work matters, the standards are clear, and the team around you pushes you to get better. At CITY Laundering Co, we’re recruiting people who want to be … Read more
When Zach Ostendorf joined CITY Laundering Co. in December of 2021, he was stepping into an industry he knew little about. What he did know was storytelling, video, and the power of capturing real moments. That combination quickly became a defining aspect of how CITY communicates its identity, both within the company and beyond. Zach’s … Read more
A safe day on the road doesn’t just protect a driver—it protects their coworkers, our customers, and every community we serve. That’s why at CITY Laundering Co, we’ve been intentional about turning driver safety into something we talk about, celebrate, and improve together—not just something we react to after something goes wrong. “We are truly … Read more
Culture is one of the most overused words in business, often reduced to slogans, posters, or one-time training sessions that get filed away and forgotten. But CITY’s culture is different. It wasn’t manufactured, borrowed, or created to sound good on a job posting. It grew from real conversations, real alignment, and real people who already … Read more