Customer Service

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Our business culture is all about creating peace-of-mind by having a service-minded team on every level.

We believe that service is the essence of an authentic team in a service-minded organization and having service top of mind is an important part of who we want on our team.

As part of our customer service team, you represent an over century-old tradition built on our commitment to provide transparent, reliable, and responsive service to our customers.

Our business is always aware of our customers and their needs. We identify what they need and create solutions so that customers can focus more on their business.

Customer service is not just a department to us, and it is up to everyone to maintain a service-minded attitude. We always focus on service day-in and day-out, as it is an essential part of our business.


Rhonda Kerns, CITY Laundering's Billing Specialist, working at CITY Laundering's Oelwein office.
  • Paid Time Off and Paid Holidays  
  • Health, Vision, Dental  
  • Flex Benefits 
  • Short Term Disability and Life Insurance  
  • Enrollment in 401K plan (with company match) 
  • Supplemental Insurance 
  • Cancer Care Insurance 
  • Accidental Insurance