At CITY, growth isn’t only about welcoming new customers. It’s also about finding new ways to support the customers we already serve. That’s where Teagan Tressel, CITY’s Business Development Representative (BDR), comes in.
As a BDR, Teagan focuses on strengthening relationships with current customers and identifying additional ways CITY can support their businesses. Her days are spent connecting with customers, learning more about their needs, and introducing CITY products and services they may not be aware of. She also works closely with the sales team, sharing customer insights and helping identify new opportunities.
While sales is often associated with talking, Teagan believes one of the most important parts of her role is listening.
“Understanding a customer’s challenges and goals is what allows us to have productive conversations and build lasting relationships,” Teagan shared.
Since joining CITY, Teagan has continued to grow professionally, including transitioning from a Sales Representative into the evolving Business Development Representative role.
“One of the more exciting developments we’ve seen this year is the success of our BDR role. It’s a win for our customers and a win for CITY,” said Alex Clark, Director of Sales.
“Teagan’s continued success has demonstrated just how much opportunity exists within our current customer base. Her results are a great reminder that growth doesn’t always have to come from new accounts; sometimes it’s found by serving our existing customers even better,” Alex added.
Teagan credits Alex as one of the biggest influences on her professional growth at CITY.
“Alex took a chance on me and gave me an opportunity that helped shape the direction of my career,” she said. “His coaching, encouragement, and trust have helped me build confidence, strengthen my skills, and push beyond what I thought I was capable of.”
One of Teagan’s favorite things about CITY is the people she gets to work alongside every day.
“Everyone is supportive, collaborative, and genuinely invested in helping one another succeed,” she said. “It creates a positive environment where you can learn, grow, and celebrate wins together.”
Her advice for anyone beginning a career in sales or business development is simple: be curious and stay consistent. For Teagan, success comes from continuing to learn, asking the right questions, and looking for ways to improve every day.
Outside of CITY, Teagan enjoys spending time with family and friends, relaxing at the beach, and keeping up with her new puppy, Doug.
We’re proud to have Teagan on the CITY team and excited to see her continue building relationships, creating value for our customers, and growing in her role!